The dental office is well-located, with clear directions and easy parking access. Staff greet patients warmly and are generally pleasant, showing interest in getting to know each individual. Many patients praise Dr. Lee and the team for their professionalism, kindness, and expertise. While some patients experienced long wait times, most found the staff to be efficient and organized. However, a few patients felt pressured to purchase unnecessary treatments, and some reported billing errors or unexpected charges. Most patients found the office to be clean and well-maintained, with amenities like a restroom and free Wi-Fi. Several patients appreciated the office's flexibility and willingness to accommodate emergency appointments. While the office has its issues, the majority of patients felt cared for and would return for future dental work. The billing process was a concern for a few patients, with some feeling misled about their insurance coverage or costs. Some patients had negative experiences with the office's sales tactics, feeling pressured into buying unnecessary treatments or extras. Overall, while the office has some drawbacks, the staff's kindness and expertise have earned them a strong reputation in the community.