The business has a solid overall reputation, with clients generally satisfied with their experiences. Many clients praise the professionalism and friendliness of the staff, as well as the quality of the massages. However, there are some issues with tipping and customer service, with a few clients feeling forced to pay a minimum tip or experiencing unprofessional behavior from the staff. The business seems to have made efforts to improve, with a new crew and setting mentioned in one review, but it may be worth being aware of these potential issues when visiting.The business has a good quality of services, with many clients praising the professionalism and expertise of the massage therapists. However, there have been some issues with the quality of the massages, with a few clients experiencing subpar service. It's worth noting that the business has a women-owned profile and a gender-neutral restroom, which may be a plus for some clients.Pricing seems to be a strong point for the business, with many clients feeling that the prices are reasonable and fair. However, there have been some issues with tipping and the mandatory nature of the tip, which may be a turn-off for some clients.Innovativeness is not a strong point for the business, but it has made some efforts to improve and expand its services. The business has a new crew and setting, which may be a positive development for clients.