This business has received mixed reviews. The majority of customers have reported a positive experience, citing friendly staff, clean facilities, and great service. Many customers have appreciated the relaxing atmosphere and the owners' attentiveness to their needs. However, there have been some concerns raised about the quality of work, with some customers reporting nail issues and poor attention to detail. Some customers have also felt that the prices were not justified by the level of service received. Overall, the business seems to be a pleasant place to visit, but customers should be aware of the potential for variable quality. The one major issue that stands out is the concern about the cleanliness and reuse of foot basins, which may be a concern for some customers.