Tampa Bay
Ashley Marston Croley - State Farm Insurance Agent
59.96
59.96
Overview
Call (863) 676-2718 for home insurance and more. Get a free home insurance quote from State Farm Agent Ashley Marston Croley in Lake Wales, FL
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Onsite services
Identifies as women-owned
Identifies as women-owned
On-site parking
Online appointments
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Quality
Pricing
Overall
Innovativeness
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The location is easily accessible for customers, as it has on-site and free parking available, and a wheelchair-accessible entrance. The office staff is extremely helpful and professional, with agents like Ashley Marston Croley and Nicole Poole going above and beyond to assist clients with their insurance needs. Many reviewers have praised the team's communication and follow-up, making the process smooth and stress-free. The office also has a welcoming atmosphere, with Ashley and her team being friendly and courteous. However, one reviewer had a negative experience due to a miscommunication about their address, but it was resolved promptly.
The location is a women-owned business, which may be a factor for some customers. The team is also very knowledgeable about various insurance policies, including home, auto, and life insurance. They are able to explain complex details clearly and help clients find the best policy for their needs.
One issue to note is that the office may not be open on some days of the week, which may be a limitation for some customers. However, this can be confirmed with the office staff ahead of time to ensure that they are available to assist.
Overall, the location seems to provide excellent service, quality, and pricing, making it a great option for customers looking for insurance. The innovativeness of the team in finding the best policies for clients and their willingness to go above and beyond to help are also noteworthy.
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