The business located at Building 5914, Falconwood Pl Place, Lithia City, has a mixed reputation among its customers. The overall rating is 3.1 out of 5, indicating that the business has some room for improvement.Quality of services seems to be a major concern, with a rating of 2.5 out of 5. Several customers have reported poor workmanship, unfulfilled promises, and a lack of professionalism. One customer even went so far as to say that they would never suggest this company to others.On the other hand, the business seems to be doing a good job with pricing, as indicated by the lack of information on this aspect. It's likely that the business is competitive in terms of pricing, but this is purely speculative.The innovativeness of the business is also notable, with a rating of 4.5 out of 5. This suggests that the business is willing to try new things and adapt to changing circumstances, which is a positive attribute.Overall, the business has some strengths and weaknesses, and it's clear that there are some issues that need to be addressed. However, it's also clear that the business has the potential to improve and provide better services to its customers.One major issue that stands out is the lack of professionalism and poor workmanship. Several customers have reported instances of technicians showing up late, failing to fix problems, and leaving messes behind. This is a major red flag and something that the business needs to address ASAP.Despite this, there are also some positive reviews that suggest the business is capable of providing good service. One customer praised the technician for being helpful, nice, and responsive, and another customer appreciated the business's professionalism and knowledge.Overall, it's a mixed bag, and customers need to be cautious when choosing this business for their appliance repair needs.