This business location falls short of expectations in many areas. The overall experience is mediocre, leaving much to be desired. The quality of service is subpar, with major issues with the staff's knowledge and competence. The facility itself appears to have serious problems with cleanliness and pest control, as evident from the presence of roaches.It is clear that the business prioritizes making money over providing quality care to its clients. The poor conditions and unsatisfactory service make it difficult to recommend this location to others. The only positive aspect is that the facility appears to be wheelchair accessible, which is a basic requirement that should be met by any business.One major concern is that the business is taking advantage of its clients, prioritizing profit over their well-being. The staff's lack of knowledge and the poor conditions of the facility make it a difficult and potentially hazardous place for clients. It is surprising that the business has managed to maintain a partnership with Asera Care Home Health, a reputable company in the industry.The business's ability to innovate and improve its services is questionable, given the severe issues that have been reported. The fact that the third-party rating is at 1.0 speaks to the widespread dissatisfaction with the business's performance. Overall, this location requires significant improvement in order to provide a satisfactory experience for its clients.