Tampa Bay
Ascott Place Apartments
10.01
10.01
Overview
Check for available units at Maxx Properties in Harrison, NY. View floor plans, photos, and community amenities. Make Maxx Properties your new home.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
On-site parking
Photos & videos
Submit a review
Overall
Submit a review
Based on the gathered data, Ascott Place Apartments have a generally negative reputation among past and current residents. Several complaints were raised regarding customer service, maintenance, cleanliness, and the overall living experience. Issues such as leaky pipes, old appliances, and pest infestations were common problems that residents faced. The management team was often described as unhelpful, unprofessional, and unwilling to work with tenants to resolve issues.However, some residents did have positive experiences with the apartments, particularly in terms of location, price, and responsiveness to maintenance requests. The pool and clubhouse areas were also praised by some residents.Despite some positive comments, the negative reviews and complaints greatly outweigh the positive ones, suggesting that Ascott Place Apartments may not be the best option for potential residents. It is essential to carefully consider the potential downsides before making a decision.One notable issue that was mentioned repeatedly was the problem of bed bugs and other pests, which suggests that the apartments may not be properly maintained. The management team's response to these issues was often criticized as being inadequate or unhelpful.The pricing of the apartments was also a point of contention, with some residents feeling that the rent was too high for the quality of the apartments. The fact that the management team was willing to charge extra fees for things like maintenance and repairs was seen as unfair by many residents.Overall, while Ascott Place Apartments may have some redeeming qualities, the numerous complaints and negative reviews suggest that it may not be the best choice for potential residents.In terms of specific issues, one of the most significant problems was the lack of communication and responsiveness from the management team. Several residents felt that they were ignored or dismissed when they tried to report maintenance issues or other problems. This lack of communication can lead to a sense of isolation and disconnection from the community, which can be damaging to residents' mental and emotional well-being.Another issue that was raised was the problem of pests and vermin in the apartments. Several residents reported finding cockroaches, bed bugs, and other pests in their units, which can be a major health concern. The fact that the management team was often slow to respond to these issues or failed to take adequate action to address them was seen as unacceptable by many residents.Finally, the management team's approach to maintenance and repairs was often criticized as being inadequate or unhelpful. Several residents felt that they were left to deal with maintenance issues on their own, without adequate support or assistance from the management team. This can be frustrating and stressful, particularly when residents are dealing with complex or high-priority issues.In terms of potential improvements, one of the most significant areas for growth is in terms of customer service and communication. The management team should work to improve their responsiveness to residents' concerns and needs, and to provide more effective communication and support.Another area for improvement is in terms of maintenance and repairs. The management team should work to ensure that maintenance issues are addressed in a timely and effective manner, and that residents have access to the support and resources they need to deal with complex or high-priority issues.Finally, the management team should work to address the problem of pests and vermin in the apartments. This may involve implementing new policies or procedures for pest control, as well as providing residents with more information and support about how to prevent and address pest issues.Overall, while Ascott Place Apartments may have some challenges and drawbacks, the management team has the opportunity to improve and make positive changes to the community. By listening to residents' concerns and addressing the issues that have been raised, the management team can work to create a more positive and supportive living environment for everyone.
Own this business?
Hours
Closed
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS
FIND US ON SOCIAL