This business location has several drawbacks. The overall experience of customers was mediocre, with an average score of 2.3 out of 5. The quality of the products and services was also subpar, with a score of 2.4 out of 5. The pricing was somewhat reasonable, but not exceptional, with a score of 3.4 out of 5. The innovativeness of the business was particularly lacking, with a score of 1.6 out of 5.Multiple customers have reported issues with responsiveness, punctuality, and professionalism. Some have experienced delays and cancellations of appointments, while others have been left without a clear understanding of the status of their project. The company has been accused of being dishonest and uncooperative, with some customers reporting that they were promised one thing and delivered another.The company's communication skills have also been called into question. Many customers have reported difficulty in getting in touch with the company, with some claiming that they have been ignored or dismissed. Others have reported receiving conflicting information from different employees, which has led to confusion and frustration.Despite these issues, a few customers have reported positive experiences with the company. They have praised the quality of the products and the professionalism of the staff. However, these positive reviews are greatly outnumbered by the negative ones.Based on the available information, it appears that this business location is plagued by issues with communication, responsiveness, and professionalism. Customers have reported feeling frustrated, confused, and disappointed with their experiences. As a result, the overall score for this business location is relatively low.One major issue that stands out is the lack of follow-through on commitments. Multiple customers have reported that the company failed to deliver on its promises, which has led to delays and cancellations of appointments. This has caused significant inconvenience and frustration for customers, and has damaged the company's reputation.Another issue that has been raised is the company's tendency to make excuses and shift the blame. Some customers have reported that the company has blamed external factors, such as supply chain issues or employee availability, for delays and cancellations. This has been seen as unprofessional and uncooperative, and has further eroded trust in the company.Overall, it appears that this business location has significant room for improvement in terms of communication, responsiveness, and professionalism.