The location on W Kennedy Blvd Boulevard in Tampa City offers exceptional home lending options and service, making it a reliable choice for those seeking mortgage loans. The business has a wheelchair accessible parking lot and entrance, ensuring that everyone has easy access. The staff, led by Sales Manager Arnie Diaz, is knowledgeable and provides personalized assistance to customers. The online application process is convenient, allowing users to apply to refinance or buy a home from anywhere. However, some customers may find the process a bit lengthy, which can be frustrating. Overall, the services offered by this mortgage lender are satisfactory, but there is room for improvement in terms of speed and efficiency.