Armstrong Bros Plumbing is a well-established business that offers a wide range of services, including water heater repair, installation, and maintenance. They also provide drain cleaning, plumbing repair, and construction services. The company has a team of experienced and knowledgeable professionals who are dedicated to providing top-notch service to their customers.One of the strengths of Armstrong Bros Plumbing is their attention to detail and commitment to quality work. Many customers have praised the company's technicians for being professional, courteous, and efficient in their work. However, some customers have reported issues with communication and follow-up after the service was completed.In terms of pricing, Armstrong Bros Plumbing seems to offer competitive rates for their services. Many customers have commented on the fair prices and reasonable costs for the work that was done. However, some customers have reported issues with the company's billing practices and the need for additional costs beyond what was initially quoted.The company's innovativeness is also a strong point, with many customers praising their use of modern technology and equipment to diagnose and fix problems. However, some customers have reported issues with the company's willingness to listen to their concerns and adapt to their needs.Overall, Armstrong Bros Plumbing is a solid choice for customers in need of plumbing services. While there may be some areas for improvement, the company's commitment to quality work, competitive pricing, and innovative solutions makes them a reliable option for many customers.One of the biggest issues that customers have reported is the company's lack of accountability and responsiveness after a problem has been caused by one of their technicians. This has resulted in significant damages and financial losses for some customers, who have had to seek additional help to repair the damage.It's worth noting that the company has a long history of being in business, dating back to 1911, and has built a reputation as a trusted and reliable plumbing service provider. However, the recent issues with accountability and responsiveness have raised some concerns about the company's ability to deliver on its promises.