Tampa Bay
Armenia Surgery Center
4.95
4.95
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This business location has some good qualities, but overall experience leaves much to be desired. There are many wonderful people working in the center, including doctors and nurses who are caring and professional. The center's wait times are in line with many other surgery centers, and some customers have had pleasant experiences with the staff.However, there are significant issues with the center's billing department. Many customers have reported being overcharged or having difficulties with insurance billing. Some have had to pay for procedures multiple times, only to be refunded weeks later. Additionally, the center's scheduling and professionalism can be a major issue. Some customers have had to wait for extended periods of time, even when they had appointments. The center's staff seems to be overwhelmed, and some customers have reported being yelled at or treated poorly by the management.The center's poor billing customer service and scheduling issues can make a customer's experience at the center frustrating and stressful. While some customers have had positive experiences with the doctors and nurses, the overall experience can be hit-or-miss.One issue that customers have reported is that the billing department does not handle issues promptly and efficiently. Some customers have had to deal with long wait times, voicemail boxes, and undeliverable emails. This can be a major problem for customers who are trying to resolve issues with their billing. It's worth noting that some customers have suggested that the center's scheduling and professionalism could be improved by implementing better systems for managing wait times and appointments. This could help to reduce the stress and frustration that some customers have experienced.
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