The location has received numerous positive reviews from patients, praising Dr. Madera's professionalism, kindness, and expertise in endocrinology. Many patients have expressed gratitude for her personalized approach to care, explaining complex medical concepts in a clear and relatable manner. The staff is also frequently commended for being friendly and accommodating.
However, a small number of reviews highlight issues with communication and appointment management. One patient expressed frustration with a canceled appointment and difficulties in getting responses to phone calls. Another patient reported feeling rushed during a follow-up visit and being uncomfortable with the pricing for a short consultation.
The practice appears to offer a range of services, including in-office procedures, lab tests, and medication management. They also have a patient portal for communication and appointment scheduling. The location is wheelchair accessible, and they accept various payment methods.
Overall, the practice seems to excel in providing quality care, although some patients have encountered minor issues with communication and appointment management.