Tampa Bay
Area Agency On Aging of Pasco-Pinellas, Inc.
10.73
10.73
Overview
Area Agency on Aging of Pasco Pinellas
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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This social services organization is located in St. Petersburg City and provides assistance to seniors. The office is wheelchair accessible, and the staff seems to be friendly and helpful. However, there are some concerns about the responsiveness of the staff. Some clients have reported waiting for a long time for a call back or not receiving a call back at all.The organization has been praised by some clients for their guidance and support in navigating the long-term care program. The staff has been described as very nice and helpful, with some clients even mentioning specific staff members who went above and beyond to assist them.On the other hand, some clients have expressed frustration with the organization's communication. They have reported difficulty in getting through to a live person, with lengthy voice mail menus and no return calls. Some have even accused the organization of putting elderly people on a waiting list for years, which can be devastating for those in need.It's worth noting that the organization seems to have a dedicated staff who care about their clients, but the communication issues and long wait times have left a sour taste in the mouths of some clients. The organization could benefit from improving their communication and response times to better serve their clients. One major issue that stands out is the long wait times for clients to get in touch with someone, which can be frustrating and even life-threatening for those who need urgent assistance.
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