This place has been around for a long time, and it's easy to see why - they specialize in custom canvas products, including awnings, marine canvas, upholstery, and industrial products. They've been serving Polk County since 1961, and it's clear they've honed their skills over the years. The staff seems to be knowledgeable and skilled, with many reviewers raving about the quality of their work.However, there's a bit of a disconnect between the quality of their work and the overall experience some customers have had. A few reviewers have mentioned issues with customer service, including a lady in the front office who was unfriendly, and a woman who was rude. This is disappointing, given the high quality of their work.The pricing seems to be reasonable, with many reviewers mentioning that they were happy with the cost of their projects. However, there's one reviewer who mentioned that they were overcharged for a simple repair.One thing that stands out about this business is their innovativeness. They seem to be always looking for ways to improve their products and services, and they're not afraid to think outside the box. This is evident in the many custom projects they've taken on, and the fact that they've developed a reputation for being one of the best in the business.Overall, I would recommend this business to anyone looking for high-quality custom canvas products. Just be aware that there may be some issues with customer service, and be prepared to pay a bit more for top-notch work.One issue that stands out is the inconsistent customer service. Some reviewers have had great experiences with the staff, while others have been treated poorly. This is a problem that needs to be addressed, as it can make or break a business. With a bit more attention to customer service, this business could be even better.