This business is well-established and has a good reputation in the community. Many customers have praised the shop for its excellent workmanship, with some even going so far as to call it the "best cobbler in town." The owner is known for being honest and straightforward, which is a major plus for customers. However, not all customers have had positive experiences, with some reporting being treated poorly by the owner. In fact, one customer specifically mentioned that the owner was "rude and obnoxious" and made them feel like they were "bothering" him. Additionally, some customers have noted that the shop can be a bit slow to respond to new business, with some reporting that they had to wait several days or even weeks for repairs to be completed. Overall, it seems like the shop excels in terms of quality and pricing, but may fall short in terms of innovativeness and customer service. The parking and accessibility features are a major plus, as the shop has an on-site parking lot and is wheelchair accessible. Despite some mixed reviews, this business is a great option for anyone in need of shoe repair services in Sarasota.