Tampa Bay
Aqua Pure Pool
9.98
9.98
Features
Wheelchair accessible parking lot
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This location seems to offer a range of services, including pool cleaning, filter cleaning, vacuuming, and wall brushing. However, the quality of service appears to be a major issue, with two out of three clients expressing dissatisfaction with the work done by the company. The owner, Bruce, has been criticized for being unresponsive and unprofessional, with one client reporting that he was dropped as a customer after a problem arose. It seems that the company may prioritize collecting payments over customer satisfaction, as the client who rated 1.0 pointed out that they only responded to them when they stopped paying. On the other hand, the client who rated 5.0 praised the service provided by Nick, saying that their pool had never looked cleaner. However, this positive experience seems to be an exception rather than the rule.The company's lack of responsiveness is a major concern, as evidenced by the multiple complaints about Bruce's inability to return phone calls. This has led to a lot of unnecessary hassle and expense for clients, who have had to take on additional tasks themselves to resolve issues with their pools.The location's accessibility features, such as wheelchair-accessible parking, are a plus. However, this may not be enough to offset the company's numerous shortcomings.One major issue with this company is their inconsistent and unresponsive service, which can lead to significant problems for clients, including green pools and additional expenses.
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