Tampa Bay
Aptive Pest Control
8.27
8.27
Overview
Discover how pill bugs roll into tight balls when disturbed and live in moist dark areas under rocks and logs. Learn tips to keep them out by improving ventilation and removing debris.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Pricing
Innovativeness
Quality
Overall
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The overall experience at this Aptive Pest Control location is average. While some customers have reported exceptional service and effective pest control, others have expressed concerns with inconsistent scheduling and a lack of thoroughness in their visits. The quality of service seems to be a major issue, with some customers feeling that their needs are not being met. However, the pricing is highly rated, with many customers feeling that it is reasonable and affordable. The innovativeness of the service is also a strength, with some customers appreciating the use of new technologies and methods to tackle pest control. Overall, it seems that Aptive Pest Control has some room for improvement in terms of consistency and quality, but their pricing and innovativeness are major strengths.
Despite some issues, most customers have had a positive experience with Aptive Pest Control. They appreciate the professionalism and courtesy of the service technicians, who are often knowledgeable and willing to answer questions. Many customers have reported that their pest problems have been effectively resolved, and they have noticed a significant decrease in the presence of pests after treatment. The company's communication is also highly rated, with many customers appreciating the regular updates and reminders they receive about upcoming appointments.
However, there are some areas where Aptive Pest Control could improve. Some customers have reported issues with scheduling, including difficulties getting appointments rescheduled or changes to their regular treatment schedule. Others have expressed frustration with the company's contract and pricing structure, which they feel is unclear or misleading. Additionally, a few customers have reported that their service technicians have been late or failed to show up for appointments, which can be frustrating and inconvenient.
One customer reported that their service technician was friendly and professional, but seemed unsure about what they were doing. This raised concerns about the quality of service and whether the technician was adequately trained. Another customer reported that they were charged for a service that they did not receive, which was a major inconvenience.
Despite these issues, most customers have been satisfied with their experience with Aptive Pest Control. They appreciate the company's commitment to customer service and its willingness to listen to customer feedback and concerns. With some improvements to scheduling and communication, Aptive Pest Control has the potential to become an even more effective and reliable pest control service.
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Categories
Home & Daily Service
Termite Control
Pest control service
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