This location has a relatively average overall score. Quality of service is decent, with some clients experiencing issues with equipment delivery and customer service. However, many clients praise the knowledgeable and helpful staff, particularly Karen. Pricing seems to be competitive, with some clients noting that they are charged correctly for services and equipment. Innovativeness is a mixed bag, with some clients experiencing frustration with the company's policies and procedures, while others appreciate the efforts to improve customer service.The location has a mix of positive and negative reviews, with some clients praising the staff's professionalism and helpfulness, while others express frustration with issues such as delayed equipment delivery, poor customer service, and bureaucratic red tape. Some clients mention that the company's policies and procedures can be frustrating to navigate, while others appreciate the efforts to improve customer service.Overall, this location seems to be a decent option for clients who need home medical equipment and services, but it may not be the best choice for those who are sensitive to bureaucratic red tape or have complex equipment needs.