This business is located in a convenient location, accessible for people with disabilities. They offer a wide range of appliances from high-end brands, and their showroom is a great place to explore and learn about different features. The staff is friendly and helpful, with some employees going above and beyond to assist customers. However, there have been some issues with customer service, including poor communication and a lack of follow-up on certain requests. One major problem is the inconsistent behavior of the staff, with some employees being very helpful and others being neglectful. A particular issue is that the staff sometimes forgets about customers or does not respond to their concerns, which can be frustrating and lead to a negative experience. Overall, this business has the potential to be great, but it needs to work on its customer service to provide a more consistent and satisfying experience.