Tampa Bay
Appliance Direct at Kissimmee
73.99
73.99
Overview
Retailer of major home appliances, such as refrigerators, ranges & washing machines.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Delivery
Onsite services
Quick visit
Checks
In-store pickup
In-store shopping
Assembly service
Same-day delivery
Service guarantee
Used goods
Installation service
Photos & videos
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Quality
Overall
Innovativeness
Pricing
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The overall experience at Appliance Direct was satisfactory, with an average rating of 4.3 out of 5. While some customers had excellent interactions with the staff, particularly with sales representatives like Danny, Mario, and Victor, who were praised for their professionalism, helpfulness, and courtesy, others had mixed experiences. One major concern was the issue of appliance quality, with a few customers reporting defective products and poor installation. Some customers had to wait for weeks or even months to get their appliances repaired, which caused inconvenience and frustration. In terms of pricing, customers generally praised Appliance Direct for offering competitive prices and great deals on appliances. However, some customers felt that the prices were not always clearly communicated, and they had to haggle to get the best deal.Innovativeness was also a strong point for Appliance Direct, with customers appreciating the wide range of appliances available and the ability to find products that fit their specific needs. The store's quick visit feature, where customers can quickly check out products, was also praised.However, one customer had a particularly bad experience with the store's warranty and customer service department, which left them feeling disappointed and frustrated. Overall, while Appliance Direct has its strengths, it also needs to work on addressing the concerns of its customers and providing better quality products and customer service.
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Hours
Closed
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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