The business has an average overall score, which could be improved with a bit more attention to quality of products. The store is convenient to visit, as it has wheelchair-accessible parking and entrance, making it easy for everyone to navigate. Customers can pay using various methods, including NFC mobile payments, debit cards, and credit cards. The store has a wide range of products, including used furniture, appliances, and installation services. Some customers reported positive experiences with friendly and helpful staff, such as Ricky, Tony, and George. They were able to find good deals on appliances and furniture, and some even received great after-sale service.However, there were also some negative experiences reported, including issues with product quality, long wait times for appliances, and uncooperative staff. Some customers felt that the prices were not always fair, and they had to deal with rude employees. It's worth noting that the business has been around for a long time, and it seems to be trying to maintain a "old school" style of small business. However, this might not be suitable for everyone, especially those who value convenience and quality above all else.One major issue that stands out is the inconsistency in product quality and customer service. Some customers received great products and service, while others had a very poor experience. This could be improved by having more quality control measures in place and training staff to be more customer-focused.