This business has a mixed reputation among its clients. While some clients have had positive experiences, praising the friendly and caring staff, as well as the doctor's thoroughness and knowledge, others have had significant issues. Some clients have reported feeling rushed, being treated with a cold demeanor, and experiencing significant delays in getting appointments or seeing the doctor.Several clients have also expressed frustration with the business's practices, such as requiring patients to see a nurse practitioner before seeing the doctor, and charging patients for wellness exams when they are not required to pay a copay. Some clients have also reported issues with communication, such as being left on hold for extended periods or being told that their labs were not received when they actually were.Additionally, some clients have reported issues with the business's scheduling and organization, including being double-booked or having to wait for extended periods before being seen. A few clients have also reported feeling uncomfortable or unwelcome during their visits.One of the major issues with this business is the change in leadership and staff, which seems to have caused significant disruptions and dissatisfaction among clients. Several clients have mentioned that the business was formerly run by Dr. Beth Hanrahan, who is widely praised for her care and compassion. However, since Dr. Hanrahan's departure, the business seems to have undergone significant changes, including the introduction of new staff and practices that have been met with resistance and frustration from clients.Overall, while this business has its strengths, it also has significant areas for improvement. Clients who are considering this business should be aware of the potential issues and take steps to advocate for themselves and ensure that they receive the care and attention they need.