The business seems to have a somewhat inconsistent reputation, with a rating that is lower than expected given the generally positive reviews from clients. The quality of service appears to be the main concern, with several clients reporting issues with the work being done, including a lack of professionalism and poor communication. There are also reports of the company taking money upfront and not showing up to complete the job. On the other hand, some clients have had very positive experiences with the company, reporting excellent service and quality work. The pricing seems to be on the higher side, but some clients have reported that it was worth the cost for the quality of service received.The company has a limited work schedule, being open from 9am to 6pm on weekdays, and closed on weekends. This may limit the availability for clients who need service outside of these hours.It's worth noting that the company has a co-branding relationship with Apex Electrical LLC, but the reviews suggest that the quality of service is not consistent across all employees.Overall, the business seems to be struggling with consistency and reliability, and potential clients should be cautious when considering working with this company.One major issue is the lack of accountability and professionalism from some of the employees, as reported by several clients.