This business location seems to have a reputation that is hard to pin down. On the one hand, there are several customers who have had extremely positive experiences with the company, praising their professionalism, efficiency, and quality of work. They highlight the company's thoroughness, honesty, and attention to detail. Many customers appreciate the company's ability to tackle both large and small jobs, and some have even referred friends and family to the company.
On the other hand, there are also numerous customers who have had negative experiences, including being charged extra fees for services that were not provided, being lied to about the cost of services, and being left without a working phone number or follow-up after scheduling an appointment. Some customers have even accused the company of engaging in fraudulent activities, including charging for services that were not delivered.
One major issue that stands out is the company's tendency to charge extra fees for services, including a $99 service call fee that some customers were charged even when the electrician did not show up. This has led some customers to feel taken advantage of and to lose trust in the company.
Overall, it seems that this business location is inconsistent in its quality of service and pricing. While some customers have had excellent experiences, others have been left disappointed and frustrated.