It seems that this business has a big problem with delivery of promised photos and services. There are many complaints from clients that they have not received their photos or a refund after paying for them. Some of the clients have tried to contact the business multiple times, but have not received a response. The business appears to have a pattern of ignoring its clients and failing to deliver on its promises. The lack of communication and failure to provide services is unacceptable and raises serious concerns about the business's reliability and trustworthiness. There are some positive reviews from a few clients, but they seem to be outliers. The majority of the reviews are extremely negative, which suggests that there is a major issue with the business's operations.