This medical service location, BayCare Behavioral Health – Brooksville, has received overwhelmingly positive reviews from patients. Dr. Annie G. Koshy, MD, and her staff are consistently praised for being thorough, attentive, and caring. Patients appreciate the time Dr. Koshy takes to listen to their concerns and explain their conditions in detail. The staff is also commended for being friendly, professional, and helpful.
Most patients feel comfortable and at ease during their visits, which is reflected in the high rating for quality. The location's parking, restroom, and wheelchair accessibility have also been praised. However, one patient experienced difficulty getting in touch with Dr. Koshy, highlighting the need for improved communication and follow-up.
Regarding pricing, patients are satisfied with the costs associated with their care, indicating a high level of transparency and fairness. While some patients have suggested improvements, such as increasing the office's capacity to accommodate more patients or reducing wait times, overall, BayCare Behavioral Health – Brooksville appears to be meeting the needs of its patients.
Despite some positive feedback, the innovativeness of this location is somewhat compromised by the reported difficulty in getting in touch with Dr. Koshy. Patients would benefit from more efficient communication channels and faster response times.