Tampa Bay
Animal Pharmaceuticals
13.55
13.55
Overview
Animal Pharmaceuticals is trusted by vets and pet owners, offering quality pet health care products including cat, horse & dog supplements & pet nutraceuticals.
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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This pet supply store seems to be a reliable option for pet owners, offering a wide range of high-quality pet health care products. However, several customers have experienced issues with their orders, including incorrect or missing products, delayed or no refunds, and unresponsive customer service. One major issue is the company's inability to deliver on its promises. Several customers have reported ordering products that never arrived, despite being charged for them, and have had difficulty getting refunds or resolving the issue with customer service. Despite the high-quality of the products themselves, the store's customer service is a major letdown. One customer even reported being told by a customer service representative that the company was understaffed, which seemed like a flimsy excuse for not responding to customer inquiries. The store's accessibility features are a definite plus, with wheelchair-accessible parking and entrance. However, this is not enough to offset the significant problems with customer service and order fulfillment.A general improvement in customer service and order fulfillment would make this store a more trustworthy option for pet owners.
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