Tampa Bay
Animal & Exotic Medical Center
11.42
11.42
Overview
We are ready to provide your pet with veterinary medical care, including Dental Care, Laparoscopy, Rabbits and Small Mammals, Reptiles, Ultrasound, as well as Vaccinations and Wellness Exams.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Appointments recommended
On-site parking
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Innovativeness
Quality
Pricing
Overall
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The business appears to be a reputable veterinary clinic that specializes in animal care, particularly for exotic animals. The overall quality of care seems to be high, with most clients expressing satisfaction with the service they received. The prices may be a bit high for some clients, but they are reasonable considering the expertise and quality of care provided. The clinic's innovativeness is also notable, as they seem to be up-to-date with the latest medical techniques and technologies.However, one major issue that needs to be addressed is the lack of communication and empathy shown by some staff members. There are several reviews that mention rude or unhelpful staff, which can be off-putting for clients. Additionally, there have been instances where clients felt rushed or ignored, which can be a major turn-off.Despite these issues, the clinic's reputation and quality of care are overall very good. Clients appreciate the expertise and kindness shown by Dr. Tony and his staff, and many have expressed loyalty to the clinic. The clinic's willingness to go above and beyond for their clients, such as Dr. Tony's late-night visit to check on a client's dog, is also commendable.To improve, the clinic should focus on providing better communication and empathy training for their staff. This could involve regular workshops or coaching to help staff members develop better interpersonal skills and understand the importance of empathy in client care. By addressing these issues, the clinic can continue to build trust and loyalty with their clients and maintain their reputation as a top-notch veterinary clinic.
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Hours
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