This location has gained a positive reputation among pet owners. While some may have issues with the quality of care, many are satisfied with the services provided. The pricing is seen as reasonable, and the innovativeness of the clinic is noteworthy. However, a major issue with misdiagnosis has been reported, highlighting the need for improvement in quality control.
Clients appreciate the kindness and professionalism of the staff, and many have praised the clinic's ability to provide care during emergencies. Some have also noted the clinic's willingness to work with them on pricing and provide clear explanations of treatment options. On the other hand, a few clients have expressed frustration with wait times and high costs.
The clinic's facilities are described as clean and welcoming, with some clients appreciating the availability of snacks and drinks. However, a few have noted that the clinic can be cold, especially in the exam rooms.
Overall, this location has a strong reputation, but there is room for improvement in terms of quality control and client communication.