Tampa Bay
Angel Care Assisted Living
19.83
19.83
Overview
Experience warm and welcoming assisted living at Grand Villa Assisted Living in St. Petersburg, FL. Our senior community offers comfortable living and enjoyable amenities. Visit us today.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This assisted living facility has a mixed reputation. The overall rating of 4.2 suggests that the majority of residents and their families have a neutral to positive experience. However, there are some issues that have been reported. One of the main concerns is the quality of care, with a rating of 3.1. This suggests that some residents have experienced subpar care, including delays or missed medication distributions, and a lack of attention to their needs. The facility's pricing is highly rated, suggesting that it is competitive with other assisted living facilities in the area. The innovativeness of the facility is also noteworthy, with a rating of 4.5. This suggests that the facility is making efforts to improve and innovate its services.However, there are some red flags that need to be addressed. The lack of communication and transparency has been a major issue, with several reviewers reporting that staff were unresponsive or unhelpful. The facility's laundry and Wi-Fi services have also been criticized, with some reviewers reporting that their clothes were ruined or that they had difficulty staying connected with family and friends.Additionally, there have been reports of staff arguing with residents, which is unacceptable in a care facility. The facility's management has acknowledged these issues and has promised to address them, but it remains to be seen whether they will follow through on their commitments.In terms of the facility's features, it is wheelchair accessible and has a 24-hour staffing schedule, which is a plus. However, the facility's cleanliness and maintenance have been called into question, with some reviewers reporting that the facility was dirty or that there were maintenance issues.Overall, while this assisted living facility has some positive qualities, it also has some significant issues that need to be addressed. Potential residents and their families should carefully weigh the pros and cons before making a decision.The biggest issue is the lack of trust due to a high number of complaints regarding poor care, lack of communication, and staff arguing with residents. This is a serious concern and should be thoroughly investigated by potential residents and their families before making a decision.
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