This location has been the subject of numerous complaints from patients. Many have reported difficulties in contacting the staff, including an unprofessional voicemail and a phone number that does not connect. Some patients have also received bills with incorrect information, which they were unable to resolve online. One patient reported a disturbing personal attack from the staff. The lack of a website for online payments has been a recurring issue. There have been concerns about prioritizing profits over patient care, with one patient feeling that their staff member's family needs were not accommodated.