Tampa Bay
Anesthesia Associates
51.60
51.60
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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This business location is not very impressive, unfortunately. The overall experience is mediocre, which might be attributed to several issues. The address, located at Building 567, Ave K SE Street, Winter Haven City, seems to be easily accessible, but that's about it. The business has a phone number, +18632991231, and a website, http://www.winterhavenanesthesia.com/, but that's not enough to save it from the problems that customers have encountered. The feature of being wheelchair accessible is a plus, but that's not enough to outweigh the negatives. The co-branding with Anesthesia Associates might suggest a level of expertise, but it's not enough to make up for the bad customer service and billing issues. The clients have reported being unable to get in touch with anyone, rude customer service, and even having their credit screwed by the business. These issues are not something to be taken lightly and might indicate a deeper problem within the organization. One major issue that stands out is the poor communication with customers, making it difficult for them to resolve their issues. This lack of attention to customer needs has led to numerous complaints and low ratings. The business needs to take a closer look at its customer service and communication strategies to turn things around.
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