Tampa Bay
Andrew D. Karen, MD
63.95
63.95
Overview
At Orlando Health Medical Group FHV Health, you can expect the highest level of cardiovascular, peripheral vascular and primary care, with access to leading-edge medical innovation.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Innovativeness
Quality
Pricing
Overall
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The business seems to be well-established, with a good level of customer satisfaction, as evident from the overall rating of 3.5 out of 5. The quality of care provided by Dr. Karen and his team is generally considered good, with an average rating of 3.8 out of 5. However, some patients have expressed concerns about the quality of care, which may be worth addressing.The pricing of the services seems to be reasonable, with an average rating of 5.0 out of 5. The innovativeness of the practice is also noteworthy, with an average rating of 4.3 out of 5.However, some patients have expressed concerns about the communication style of Dr. Karen, citing that he can be brief and dismissive at times. This may be a concern that needs to be addressed to improve the overall patient experience.Some patients have also experienced issues with appointments, with some being cancelled or rescheduled without notice. This may be worth investigating to ensure that patients are able to receive the care they need in a timely manner.Additionally, there have been some complaints about the lack of empathy and compassion shown by Dr. Karen, which may be a concern for some patients. However, it's worth noting that not all patients have reported this issue, and some have expressed gratitude for the care they received.Overall, the business seems to have a good reputation, but there are some areas that need improvement. Addressing these concerns and ensuring that patients receive high-quality, compassionate care may help to improve the overall rating of the practice.It's worth noting that the business has a strong online presence, with many patients expressing gratitude for the care they received. However, some patients have also expressed concerns about the practice, which should be addressed to improve the overall patient experience.In terms of specific recommendations, it may be helpful for the business to:* Develop a communication strategy to ensure that patients feel heard and understood* Investigate issues with appointments and rescheduling to ensure that patients receive timely care* Provide additional training to staff on empathy and compassion to ensure that patients receive the care they needBy addressing these concerns and improving the patient experience, the business may be able to improve its overall rating and reputation.
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