Tampa Bay
Andes Car Care Center
39.79
39.79
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Gender-neutral restroom
Oil change
Mechanic
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Overall
Innovativeness
Quality
Pricing
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Andes Car Care Center LLC is a well-rounded business location, providing a variety of services such as wheel alignment, tire service, oil change, and car detailing. The business has a 4.6 overall score, indicating a high level of customer satisfaction.
The quality of the services offered is also high, with a score of 4.7 out of 5. This suggests that customers are generally pleased with the work done by the mechanics and technicians at Andes Car Care Center LLC. Many reviewers have praised the honesty and professionalism of the owner, Kevin, who takes the time to explain the problems with their vehicles and provides fair estimates for repairs.
Pricing is another area where Andes Car Care Center LLC excels, with a score of 4.8 out of 5. Reviewers have consistently mentioned that the prices for repairs and services are fair and competitive, making it a great value for customers.
In terms of innovativeness, the business scores 4.6 out of 5. While the services offered may not be cutting-edge, the business has a reputation for being willing to go the extra mile to ensure customer satisfaction. This includes providing flexible scheduling and accommodating customers with unusual or complex repair needs.
Overall, Andes Car Care Center LLC appears to be a trustworthy and reliable business that provides high-quality services at fair prices. However, it's worth noting that there is one issue with customer service that has been mentioned in some reviews. A reviewer mentioned that they were treated poorly by an employee who was dismissive and unhelpful. This issue is highlighted in the review text below.
One reviewer, Fredy, mentioned that they were told to leave the premises because they were blocking the entrance, and they felt "muy mal" or very bad about the experience. The owner, Kevin, apologized for the bad experience and offered to resolve the issue. However, this incident highlights the importance of customer service and how a single negative interaction can impact a customer's perception of a business.
Some reviewers have also mentioned that the business has a "family-friendly" atmosphere, which may appeal to customers who are looking for a welcoming and community-oriented repair shop. Additionally, the business has a strong reputation for being honest and transparent about the services they provide, which is reflected in their high quality and pricing scores.
In conclusion, Andes Car Care Center LLC is a well-regarded business location that provides high-quality services at fair prices. While there may be some issues with customer service, the business has a strong reputation for being trustworthy and reliable.
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