Tampa Bay
Anastasias Blooms
20.96
20.96
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Onsite services
Small business
Identifies as women-owned
Identifies as women-owned
In-store shopping
Photos & videos
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Quality
Innovativeness
Pricing
Overall
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The business location seems to be a florist shop that offers various services including flower arrangements, delivery, and gift baskets. The shop has a physical location and accepts online orders. The shop has received mixed reviews from customers, with some praising the beauty and quality of the arrangements, while others have expressed dissatisfaction with the quality, delivery, and customer service.Some customers have reported issues with the shop, including receiving wilted or dead flowers, having to fight for refunds, and experiencing poor customer service. However, others have had positive experiences, praising the shop's accommodations, beautiful arrangements, and helpful staff.It seems that the shop is often associated with 3rd party order fulfillment companies, which may lead to issues with communication and delivery. Additionally, some customers have reported problems with the shop's online ordering system and credit card processing.Despite these issues, the shop seems to have a loyal customer base, with some customers expressing their appreciation for the shop's exceptional service, beautiful arrangements, and accommodating staff.Some areas for improvement for the shop include:* Ensuring the quality and freshness of the flowers and arrangements* Improving communication with customers, especially those using 3rd party order fulfillment companies* Addressing customer service issues in a more timely and professional manner* Continuously training staff to provide excellent customer service and handling customer complaints effectively.Overall, while the shop has its strengths and weaknesses, it seems to have the potential to provide exceptional service and beautiful arrangements to its customers.
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Hours
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Thursday
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