Tampa Bay
Amscot - The Money Superstore
36.62
36.62
Overview
At Amscot we believe you deserve fast, friendly service in convenient locations. We work hard to ensure you have an outstanding customer experience.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Onsite services
On-site parking
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Overall
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The Amscot branch on US Hwy 98 N in Lakeland City appears to be a well-established and reliable financial services provider. The branch's convenient location and extended working hours are definite advantages, making it easily accessible for customers. The customer service team, comprising professionals like Patrick, Eunice, Angela, Crystal, and Dana, is renowned for their kindness, patience, and exceptional professionalism. They consistently demonstrate a willingness to go above and beyond to meet customers' needs and provide helpful information.However, there is one issue that stands out: inconsistency in loan approval amounts for new customers. A single negative review highlighted the branch's refusal to approve loans above $300 for individuals without a prior history with the company. While this may not be a widespread issue, it's essential to address and resolve such problems promptly to maintain customer satisfaction.The branch's cleanliness and organization are notable, as several customers praised these aspects of their experience. The free parking lot, wheelchair-accessible parking, and entrance are also appreciated features.The working hours, ranging from 8:00 AM to 9:00 PM on weekdays and 8:00 AM to 8:00 PM on weekends, demonstrate the branch's commitment to being available for its customers. Overall, the Amscot branch on US Hwy 98 N seems to be a reputable and customer-focused financial services provider, with some areas for improvement.
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