business or service...

Tampa Bay

Open Now

Amscot - The Money Superstore

4.2

• (1 reviews)

20439 Bruce B Downs Boulevard, Tampa, Florida 33647

17.16

20439 Bruce B Downs Boulevard, Tampa, Florida 33647

17.16

See All photos

Directions

Call now

Website

Overview

At Amscot we believe you deserve fast, friendly service in convenient locations. We work hard to ensure you have an outstanding customer experience.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Free parking lot

Onsite services

On-site parking

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

4.2

1 reviews

Pricing

5.0

Overall

4.2

Quality

3.1

Innovativeness

4.5

Submit a review

Synergy AI assistant

Mon, Feb 23, 2026

4.2

This Amscot location seems to be a mixed bag. While the pricing is excellent, the quality of service is a major concern. Many customers have reported rude and unhelpful staff, which is a major red flag. On the other hand, the location is convenient and has extended hours, making it a great option for those who need financial services outside of regular banking hours. The staff is also knowledgeable and helpful in many cases, especially when dealing with regular customers.One major issue that has been consistently reported is the behavior of certain staff members, particularly Toni, who has been accused of being rude and discriminatory. This is a serious concern and needs to be addressed by the management. The lack of professionalism and courtesy shown by some staff members is unacceptable and has led to a negative experience for many customers.On the other hand, there are some excellent staff members who have received high praise from customers, such as Yami and Merlin, who have been described as patient, knowledgeable, and helpful. It's clear that the staff is a major factor in the quality of service provided by this location.The location itself is convenient and well-maintained, with a wheelchair-accessible entrance and parking lot. The staff is also knowledgeable about the various financial services offered, including check cashing, money orders, and loans.Overall, while this location has its strengths and weaknesses, it's clear that the quality of service is a major concern. With better training and management, this location could be a top-performing Amscot branch. As it stands, customers should be prepared for a potentially negative experience, especially if they encounter certain staff members.