Tampa Bay
Amscot Financial
4.08
4.08
Overview
At Amscot we believe you deserve fast, friendly service in convenient locations. We work hard to ensure you have an outstanding customer experience.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
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Overall
Quality
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This Amscot location in Tampa seems to be a mixed bag. On the one hand, many customers praise the company for its focus on customer service, with some going as far as to say they have had great experiences with the staff. One customer even mentioned that the team was "bravo" for dealing with a difficult situation.However, there are also several red flags. Some customers have reported being treated poorly by staff, with one person mentioning a representative with a Hispanic accent who hung up the phone on them. Another customer was left waiting for an hour, only to be told that the company couldn't help them.In terms of pricing, it's unclear what customers are paying for services. But one customer did mention that they were charged $12.50 on a money order that they were still waiting to be cashed.It's worth noting that Amscot's policy of taking money from customers without their consent has been a major issue in the past. One customer reported that they had a money order stolen from the drop box and were told that it was "not legal" for Western Union to investigate. This has left customers feeling frustrated and distrustful of the company.Overall, while Amscot seems to be trying to provide good customer service, there are still many issues that need to be addressed. It's essential for customers to be aware of these problems before doing business with the company.
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