This business has a mixed reputation. While some customers have had positive experiences with AMPM Door Service, such as excellent service and reasonable prices, others have reported poor service, high costs, and unprofessional behavior. Many customers have expressed frustration with the company's responsiveness, with some saying they had to call multiple times to get a technician to show up.Some customers have praised the company's technicians, such as Tony, who was knowledgeable, courteous, and did excellent work. However, others have reported that the technicians were unprofessional, unresponsive, and unwilling to take responsibility for their work.The company's pricing has been a point of contention for some customers, with some saying they were charged high fees for services that were not completed or were of poor quality. Others have reported being asked to pay cash to the technician, which some found suspicious.The company's innovativeness is not clear, as there is limited information available on this topic. However, based on the customer reviews, it appears that the company has not made significant efforts to innovate or improve its services in recent years.One major issue that stands out is the company's lack of responsiveness and follow-through. Many customers have reported that they were left waiting for extended periods of time for technicians to show up, or that they were not contacted after leaving a message. This has led to frustration and disappointment for many customers.Overall, while AMPM Door Service has some strengths, such as its reasonable prices and some positive customer experiences, its poor responsiveness and lack of professionalism have led to a negative reputation.