The location is a law office that provides family law services. The office is wheelchair accessible, with accessible restrooms, parking lot, and entrance. Appointments are recommended, and the office offers onsite services and online appointments.The experience can be described as unpredictable. The office received a great review for a first experience, but the second experience was horrible. The client had to call several times to different companies to get the ball rolling, and the office did not follow up on things, even after several months. The customer service was also considered terrible.The office has a poor response to client concerns. When a client shared their feedback, the owner thanked them and encouraged them to contact the office directly to discuss their case. However, the owner did not address the client's specific concerns or apologize for the poor service.One major issue is the lack of follow-up on client cases. The office charges clients fees, but it seems they take their time to resolve cases, which does not affect them. This can be frustrating for clients who are waiting for a resolution.