Tampa Bay
Amerisure Insurance
4.11
4.11
Overview
Through industry-leading risk management service, we provide customized plans to improve our policyholders’ business operations and help reduce losses.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
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Quality
Overall
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This location seems to be struggling with providing adequate service to its customers. From the feedback, it appears that customers have had a difficult time getting in touch with representatives, and when they do, they are often met with unhelpful and even rude behavior. Several customers have mentioned that they have been unable to get their claims processed, and some have even been denied payment altogether. One customer mentioned that they had to deal with a particularly unprofessional office manager who was rude and unhelpful. The company's customer service seems to be a major issue, with many customers expressing frustration and disappointment with their experiences. The fact that all of the reviews from customers are extremely negative suggests that this is a widespread problem. It's also worth noting that the company seems to be unresponsive to customers' needs, with several customers mentioning that they have left multiple messages with no response. Despite some features such as wheelchair accessibility and on-site parking, these seem to be minor positives in an otherwise troubled business. It's clear that this company needs to improve its customer service and communication if it wants to turn things around.
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