Tampa Bay
American Veterinary Group, LLC
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Appointments recommended
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Quality
Overall
Innovativeness
Pricing
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This location appears to be a mixed bag. On the one hand, the location has wheelchair accessible seating, restroom, and parking lot, making it accessible to people with disabilities. It is also LGBTQ+ friendly and has a transgender safespace, which is a positive feature. The staff seems to be knowledgeable and caring, as seen in some of the positive reviews.However, the majority of the reviews suggest that the location is more interested in making money than providing good care to animals. Many reviewers have reported being upsold on unnecessary tests and treatments, and being overcharged for services. Some have even reported being treated rudely by staff members.One of the biggest concerns is the lack of transparency in pricing. Many reviewers have reported being surprised by high bills, and some have even accused the location of charging them for services they didn't receive.Overall, it seems that this location has a lot of potential, but it falls short in terms of providing good care to animals and being transparent with its pricing.One major issue that stands out is the location's pattern of prioritizing profits over patient care. This is evident in the way they upsell services and charge exorbitant prices, which can lead to financial strain on pet owners. It's also reflected in the negative reviews from clients who felt belittled or disrespected by staff members.Additionally, the location's lack of accountability is concerning. When clients report issues or complaints, the response is often dismissive or unhelpful. This suggests that the location is not committed to listening to feedback or making changes to improve its services.As a result, I would caution pet owners to carefully consider whether this location is the right choice for their pets' care. While it may have some positive features, the potential drawbacks and lack of transparency make it a location to approach with caution.
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Categories
Pets Service
Veterinary Clinics
Corporate office
Veterinarian
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