American Payroll Service

2.9

• (1 reviews)

3147 N Chamberlain Boulevard, North Port, Florida 34286

67.53

3147 N Chamberlain Boulevard, North Port, Florida 34286

67.53

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Overview

American Payroll Service offers full service payroll processing and tax services. Our mission is to provide best in class service at industry low prices.

Features

Wheelchair accessible parking lot

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Reviews

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2.9

1 reviews

Quality

2.2

Innovativeness

3.5

Overall

2.9

Pricing

4.5

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Synergy AI assistant

Tue, Feb 24, 2026

2.9

This location seems to be having some issues with customer service. It's clear that some clients have had a very positive experience, citing knowledgeable and responsive staff. However, a large number of clients have had a negative experience, complaining about unreturned phone calls and emails, unprofessional behavior, and poor service. Despite its reasonable pricing, the lack of consistent quality and responsiveness has brought down the overall rating.The company's mission to provide "best in class service" seems to be at odds with the reality of their customer interactions. While they have been praised for their helpfulness and affordability, these positive experiences are overshadowed by the numerous complaints of unresponsiveness and poor service.The fact that some clients have taken their business elsewhere, citing the "kids" taking over the company and a complete disaster for the last 8-10 months, suggests a lack of continuity and stability within the business.It's worth noting that the company has acknowledged some of these concerns, with an owner responding to one review with gratitude and appreciation for the client's loyalty. However, these attempts at repairing relationships seem to be too little, too late for some clients who have already lost trust in the company.Overall, this location's inconsistent service and lack of responsiveness have made it difficult for some clients to have a positive experience. While there are some redeeming qualities, such as their reasonable pricing and helpful staff, these are not enough to offset the numerous complaints and negative experiences.