American Mortgage Services is a top-notch mortgage brokerage company that offers a wide range of loan programs with fewer restrictions than most banks and credit unions. The team is incredibly knowledgeable, professional, and friendly, making the home-buying process a breeze. They are always available to answer questions and provide updates throughout the entire process. With their exceptional communication skills, they ensure that clients feel comfortable and informed every step of the way. One notable issue to be aware of is that they have been known to push back closing dates at the last second, and some clients have reported being asked for more money.
The company's LGBTQ+ friendly and transgender-safe environment is a huge plus, making it a welcoming space for all clients. The wheelchair accessibility features of the office, including the seating area, restroom, and parking lot, demonstrate a commitment to inclusivity. The team's dedication to finding the best mortgage options for clients is evident in their willingness to work with multiple lenders to secure the best rates and terms.
While some clients have reported being pushed to refinance, the majority of feedback is overwhelmingly positive, with many clients praising the team's exceptional service, professionalism, and commitment to customer satisfaction.