Tampa Bay
American Mobile Insurance Exchange
18.38
18.38
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Appointment required
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Quality
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The insurance company is located in a convenient area, with a wheelchair-accessible parking lot and entrance. However, some customers have experienced difficulties with the refund process, including delayed or missing checks. One customer was forced to wait 30 days for a replacement check after their initial request was met with weak responses from customer service. However, the company's president was able to promptly resolve the issue after being contacted. Another customer had a poor experience with the company's customer service, citing non-existent communication and unresponsiveness to their inquiries. Some customers have praised the company's agents for being knowledgeable and helpful. On the other hand, some customers have had to deal with unnecessary pre-cancellation notices and reinstatement notices, which they found to be annoying. The company's working hours are typical, with standard business hours from Monday to Friday. Overall, the experience with this insurance company is somewhat inconsistent, with some customers receiving excellent service and others experiencing significant difficulties.
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