This location has a mixed reputation, with some customers expressing satisfaction with their experience, while others have had major issues. The business has a wide range of services, including construction, remodeling, and installation. However, there have been complaints about the management of the business, with some customers feeling that they were misled about the quality of materials and the cost of the work.
The location is wheelchair accessible, with a parking lot and entrance that are suitable for people with mobility impairments. However, the business's customer service has been criticized for being poor, with some customers feeling that they were not kept informed about the progress of their work or the timeline for completion.
The business accepts debit and credit cards, and offers installation services. However, there have been complaints about the quality of the work, with some customers feeling that the installation was not done correctly. The business also has a co-branding relationship with American Kitchens & Bath LLC.
One major issue that has been reported is a lack of communication and follow-through on promised work. One customer reported that they were promised a granite top for a buffet, but it was never delivered after months of waiting. Another customer reported that they were told that they would have to pay for a whole slab of granite, but they were then charged for leftover material that was not used.
It's worth noting that not all customers have had negative experiences with this business. One customer reported that they were satisfied with the work that was done on their kitchen and bathrooms, and praised the professionalism of the installers and other workers. However, the overall reputation of the business is one of poor customer service and quality control.