Tampa Bay
American Credit Counseling
10.91
10.91
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This business is a social services organization providing community and government services. The location is wheelchair accessible, making it easily navigable for people with disabilities. One notable co-brand is American Credit Counseling, which suggests a focus on financial counseling and debt management.Some customers have reported positive experiences, such as being able to start services quickly and receiving helpful guidance. However, there have been instances where customers felt the staff was uncooperative or unhelpful, particularly when trying to negotiate payment arrangements.The pricing and quality of services seem to be a major area of concern, with some customers feeling that the services were not adequately priced or that the quality was not what they expected.Despite the positive reviews, one significant issue is the lack of clear communication and flexibility when it comes to payment arrangements. Customers have reported feeling frustrated when they were not notified ahead of time about changes to their payment plans or when they were not given the opportunity to make adjustments.The services provided by this organization seem to be in need of improvement, particularly in terms of customer communication and flexibility. With some changes to their approach, this business could potentially become a more reliable and trustworthy option for those seeking community and government services.
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