Tampa
American Countertop Inc
Overview
American Countertop has provided Countertops to Builders, Contractors, and Remodelers in the Tampa Bay Area, Florida for over 25 years and has maintained a leading position in the industry for Quality and Customer Service throughout.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Small business
Service guarantee
Repair services
Installation service
Photos & videos
Submit a review
Overall
Innovativeness
Pricing
Quality
Submit a review
This American Countertop location is a solid choice for those seeking new countertops, with a wide range of options to fit various design aesthetics. The staff is knowledgeable and provides excellent design advice, making the decision-making process a breeze. However, there have been reports of subpar customer service and quality issues, including cracked countertops and poor warranty support. Despite this, many customers have had positive experiences with the company's installation team, who are professional, efficient, and leave homes spotless.Some customers have praised the company's commitment to sustainability and its ability to guide customers towards the best materials for their needs and lifestyle. However, there have also been complaints about the company's treatment of its employees, including allegations of exploitation and unfair labor practices.The company's office is described as being well-maintained, but the warehouse has been criticized for its poor conditions, with broken windows, holes in the roof, and a lack of basic amenities. Some customers have also reported issues with the company's communication and follow-through on promises.While American Countertop has its strengths and weaknesses, it's essential to be aware of the potential issues and to carefully evaluate the company's policies and practices before making a decision. Overall, this location seems to be a decent choice for those seeking new countertops, but it's crucial to have realistic expectations and to be prepared for potential problems.
Own this business?
Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Shopping
Furniture Stores
Countertop store
Contact business
1