Tampa Bay
American cleaners
21.06
21.06
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
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Quality
Overall
Pricing
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The business location, categorized as a Home & Daily Service provider, offers a range of services including cleaning, dry cleaning, and leather cleaning. The address is located at Building 5454, Bruce B Downs Blvd Boulevard, Wesley Chapel City. The business accepts various payment methods, including NFC mobile payments, debit cards, and credit cards, and has a wheelchair-accessible parking lot and entrance. The working hours are specified as Monday to Friday from 8:00 AM to 6:30 PM, and Saturday from 9:00 AM to 3:00 PM.The third-party ratings indicate an overall rating of 2.8. Upon reviewing the client feedback, it appears that the business has both positive and negative experiences. Some customers have reported excellent service, quality, and pricing, while others have experienced issues with the quality of work, customer service, and pricing.A common issue that stands out is the problem with staining and damage to clothes. Several customers have reported that their clothes were stained or damaged after being dry cleaned, and some have even claimed that the stains were not properly removed. In response to these issues, the business has apologized and offered to redo the work or provide a refund.However, some customers have reported rude or unprofessional behavior from the staff, including one instance where a customer was told to leave the premises after complaining about the service. In another instance, a customer reported that the business had closed early, leaving them without their dry cleaning.Despite these issues, some customers have reported positive experiences, including excellent customer service, quality work, and competitive pricing. One customer even praised the business's alterations service, stating that the seamstress was "amazing" and did a great job.Overall, it seems that the business has a mixed reputation, with some customers reporting excellent experiences and others experiencing issues with quality, customer service, and pricing. The business has apologized and attempted to rectify these issues, but it remains to be seen whether these efforts will lead to improved customer satisfaction.
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