A lot of customers have purchased items from this business, and their experiences vary greatly. Some people have been extremely satisfied with their purchases, finding great deals on high-end estate jewelry, coins, and loose jewels. Others have had mixed experiences, with some items not matching the online presentation, and difficulties with cancellations. However, most customers agree that the business offers great prices and a wide selection of items.
The business seems to have a strong team, with many customers praising the friendly and knowledgeable staff. Customer service is also a strong point, with many customers receiving prompt and helpful responses to their inquiries.
However, some customers have experienced issues with the accuracy of the items they received, with some items being misrepresented or not matching the appraisal. Additionally, there have been some complaints about the cancellation process and the associated fees.
Overall, this business seems to be a mixed bag, with some great experiences and some disappointing ones. While it offers great prices and a wide selection of items, it's essential to be aware of the potential issues that some customers have faced.
It's worth noting that the business appears to be transparent about its practices, with many customers praising the educational value of the viewing experience. The business also seems to be willing to work with customers to resolve any issues that may arise.
A potential issue that stands out is the accuracy of the items being sold. Some customers have reported receiving items that did not match the online presentation, which can be frustrating and disappointing. It's essential for customers to carefully review the items before purchasing and to be aware of any potential issues.
It's also worth noting that some customers have experienced difficulties with the cancellation process and associated fees. This can be a significant issue for customers who may need to cancel their purchases due to various reasons. The business should consider revising its cancellation policy to make it more customer-friendly.